The City of St. Charles recently completed the 2007 Priorities Survey that measured the opinions of St. Charles residents regarding the community and services provided by the City. This year, 1,700 surveys were sent to a random sample of residents that were selected from the utility billing database. Of the 1,700 surveys that were sent, 476 were returned to the city before the deadline, resulting in a 28% response rate. With a 28% response rate, the survey can be deemed statistically representative of the entire population of St. Charles with a margin of error of plus or minus 4.5%.
The 2007 Priorities Survey was the first survey since 1996 to be offered in an electronic format. Since 1998, the Priorities Survey has inquired if households had Internet connections. After years of following the trend it was determined that since 82% of households had Internet service, an electronic version of the survey could be offered and still maintain a response rate equal to that of the preceding years.
The survey instrument was also made available in a paper format for individuals that were unable to use the Internet. Only 63 respondents (13%) utilized the paper version of the survey.
The respondents this year were almost evenly split between males and females (52% vs. 48%). In addition, 86% of respondents had some college eduation. Other key characteristics follow:
- 47% were between the age of 40-60;
- 52% reported household income exceeded $90,000 annually;
- 66% live in single-family homes; and
- 40% have lived in St. Charles for 5 years or less.
Overall, the demographics were very consistent with prior years.
The
summary below (also available in PDF
format) provides a brief overview of the information gained
from this year's survey. The survey results were presented to the City Council in May. This presentation is also available in PDF format.
Any questions regarding the survey and its results
should be directed to Brian Townsend at (630) 377-4422.
|
 |
|
| 1. How would you describe St. Charles as a place to live? |
|
|
|
|
|
Response Percent |
Response Total |
|
|
 |
47.6% |
221 |
|
|
|
48.5% |
225 |
|
|
|
3.9% |
18 |
|
|
|
0% |
0 |
|
|
|
0% |
0 |
| Total Respondents |
464 |
| (skipped this question) |
6 |
|
|
|
|
|
|
|
| 2. How would you rate the following services today as compared to 5 years ago? |
|
|
|
|
Much Better |
Somewhat Better |
About the Same |
Worse |
Much Worse |
N/A |
Response Average |
| Fire Services |
|
|
12% (55) |
22% (104) |
39% (180) |
0% (0) |
0% (0) |
27% (126) |
2.37 |
| Police Services |
|
|
11% (50) |
19% (90) |
43% (201) |
2% (8) |
1% (3) |
24% (112) |
2.50 |
| Cultural Activities |
|
|
12% (53) |
31% (143) |
37% (168) |
2% (10) |
0% (0) |
19% (86) |
2.36 |
| Transportation Quality |
|
|
4% (20) |
12% (55) |
33% (153) |
18% (83) |
6% (30) |
26% (122) |
3.14 |
| Total Respondents |
467 |
| (skipped this question) |
3 |
|
|
|
|
 |
|
|
| 3. Although the City is a separate entity, other characteristics and services influence the quality of life in the community. How would you rate services provided by other entities today as compared to 5 years ago? |
|
|
|
|
Much Better |
Somewhat Better |
About the Same |
Worse |
Much Worse |
N/A |
Response Average |
| Library Services |
|
|
21% (98) |
31% (144) |
29% (133) |
0% (2) |
0% (0) |
19% (88) |
2.10 |
| Parks / Recreation |
|
|
21% (97) |
40% (189) |
22% (105) |
1% (5) |
0% (0) |
15% (72) |
2.05 |
| Schools |
|
|
9% (40) |
17% (81) |
28% (131) |
15% (68) |
2% (10) |
29% (137) |
2.78 |
| Total Respondents |
468 |
| (skipped this question) |
2 |
|
|
|
|
|
|
|
| 4. During your residence here, how has life in the City lived up to your expectations? |
|
|
|
|
Improved |
Slightly Improved |
Remained the Same |
Some Decline |
Declined |
Response Average |
| Attractive / Vital Downtown |
|
|
21% (95) |
36% (163) |
24% (109) |
14% (65) |
5% (23) |
2.47 |
| City Character |
|
|
21% (95) |
31% (140) |
34% (154) |
12% (54) |
2% (11) |
2.44 |
| City Communications |
|
|
20% (92) |
31% (138) |
45% (200) |
3% (13) |
1% (6) |
2.34 |
| City Services |
|
|
17% (78) |
30% (135) |
49% (221) |
3% (12) |
2% (9) |
2.43 |
| Community Appearance |
|
|
28% (127) |
36% (162) |
25% (116) |
9% (39) |
3% (12) |
2.23 |
| Community Spirit |
|
|
18% (80) |
28% (127) |
43% (197) |
9% (42) |
2% (9) |
2.50 |
| Housing Stock |
|
|
21% (97) |
31% (142) |
37% (168) |
8% (36) |
2% (9) |
2.38 |
| Public Safety |
|
|
15% (68) |
26% (117) |
52% (233) |
5% (24) |
2% (8) |
2.53 |
| Total Respondents |
463 |
| (skipped this question) |
7 |
|
|
|
|
|
|
|
| 5. Approximately 11 cents of every property tax dollar goes to the City, to fund general government, public safety, and community development. The remainder is collected by other taxing bodies including: Kane County, the Forest Preserve, School District #303, St. Charles Park District, and St. Charles Library District. With this as a basis, do you believe level of City services you receive justifies the taxes you pay? |
|
|
|
|
|
Response Percent |
Response Total |
|
|
|
10.8% |
50 |
|
|
|
47.1% |
217 |
|
|
|
28% |
129 |
|
|
|
10.8% |
50 |
|
|
|
3.3% |
15 |
| Total Respondents |
461 |
| (skipped this question) |
9 |
|
|
|
|
|
|
|
| 6. How would you rate the City's efforts to communicate with citizens? |
|
|
|
|
|
Response Percent |
Response Total |
|
|
|
15.5% |
70 |
|
|
|
60% |
271 |
|
|
|
20.6% |
93 |
|
|
|
3.1% |
14 |
|
|
|
0.9% |
4 |
| Total Respondents |
452 |
| (skipped this question) |
18 |
|
|
|
|
|
|
|
| 7. Please rank your primary means of obtaining information about City services or activities (1 being most frequently utilized and 8 being least utilized). Each digit (1-8) can only be used once. For example, place a “1” next to whichever you prefer most, a “2” next to your second choice, and so on. Remember, no two communication methods should have the same ranking. |
|
|
|
|
|
Response Total |
Response Average |
| |
|
Personal Visit to City Hall |
|
|
2843 |
6.79 |
| |
|
Phone Call to City Hall / Department |
|
|
2320 |
5.54 |
| |
|
"From the Den" City Newsletter |
|
|
1239 |
2.96 |
| |
|
St. Charles Resident Guide |
|
|
1990 |
4.75 |
| |
|
St. Charles City Website (www.stcharlesil.gov) |
|
|
1825 |
4.36 |
| |
|
St. Charles Community Website (www.st-charles.il.us) |
|
|
1971 |
4.70 |
|
|
|
1145 |
2.73 |
|
|
|
1705 |
4.07 |
| Total Respondents |
419 |
| (skipped this question) |
51 |
|
|
|
|
|
|
|
| 8. How would you rate the usefulness of information provided by the following communication tools? (Please select N/A if you have not used a particular tool.) |
|
|
|
|
Excellent |
Good |
Average |
Poor |
Very Poor |
N/A |
Response Average |
| City Website |
|
|
15% (65) |
37% (162) |
19% (85) |
1% (3) |
0% (0) |
29% (128) |
2.08 |
| Community Website |
|
|
11% (47) |
33% (148) |
20% (87) |
0% (0) |
0% (0) |
36% (161) |
2.14 |
| First Street Website |
|
|
5% (23) |
16% (70) |
15% (65) |
1% (4) |
0% (1) |
63% (279) |
2.33 |
| "From the Den" City Newsletter |
|
|
31% (139) |
44% (197) |
14% (63) |
1% (3) |
0% (0) |
10% (45) |
1.83 |
| St. Charles Resident Guide |
|
|
14% (61) |
38% (172) |
25% (113) |
1% (3) |
0% (1) |
22% (100) |
2.17 |
| Total Respondents |
453 |
| (skipped this question) |
17 |
|
|
|
|
|
|
|
| 9. Below please provide any other sources of information that you believe the City should use: |
|
|
|
|
Total Respondents |
|
73 |
| (skipped this question) |
397 |
|
|
|
|
|
|
|
| 10. The City provides utility services such as electricity and water, which are not funded by tax revenues, but rather by fees charged to users. Please rate the following utilities first in terms of value of service received, and second, for reliability of services: |
|
|
|
|
Excellent |
Good |
Average |
Poor |
Very Poor |
Response Average |
| Electric - Value |
|
|
36% (162) |
46% (206) |
17% (75) |
1% (5) |
0% (1) |
1.84 |
| Electric - Reliability |
|
|
41% (187) |
41% (185) |
13% (60) |
4% (17) |
0% (2) |
1.81 |
| Water - Value |
|
|
30% (136) |
42% (189) |
19% (86) |
5% (23) |
3% (12) |
2.07 |
| Water - Reliability |
|
|
50% (224) |
38% (171) |
10% (43) |
1% (6) |
1% (5) |
1.66 |
| Total Respondents |
451 |
| (skipped this question) |
19 |
|
|
|
|
|
|
|
| 11. How important do you believe it is to enhance the reliability and aesthetics of the electrical system by relocating overhead lines underground? |
|
|
|
|
|
Response Percent |
Response Total |
|
|
|
26.7% |
120 |
|
|
|
32.4% |
146 |
|
|
|
29.1% |
131 |
|
|
|
5.8% |
26 |
|
|
|
6% |
27 |
| Total Respondents |
450 |
| (skipped this question) |
21 |
|
|
|
|
|
|
|
| 12. The City's water supply contains certain natural elements which result in "hard" water. Do you think the City should soften the water before it is delivered to your home? |
|
|
|
|
|
Response Percent |
Response Total |
|
|
|
46.5% |
212 |
|
|
|
36.6% |
167 |
|
|
|
16.9% |
77 |
| Total Respondents |
456 |
| (skipped this question) |
15 |
|
|
|
|
|
|
|
| 13. If you answered "Yes" to the previous question, how much more per month would you be willing to pay to receive softened water? |
|
|
|
|
|
Response Percent |
Response Total |
|
|
|
29% |
61 |
|
|
|
33.8% |
71 |
|
|
|
17.6% |
37 |
|
|
|
5.2% |
11 |
|
|
|
14.3% |
30 |
| Total Respondents |
210 |
| (skipped this question) |
260 |
|
|
|
|
|
|
|
| 14. How do you typically pay your City utility bills? (Please select one response) |
|
|
|
|
|
Response Percent |
Response Total |
| |
|
Online through City Website |
|
|
6.8% |
31 |
| |
|
Automatically through Payment Program |
|
|
21.1% |
96 |
|
|
|
5.1% |
23 |
|
|
|
34.5% |
157 |
| |
|
By Calling Utility Billing Office |
|
|
0.4% |
2 |
|
|
|
16.9% |
77 |
| |
|
Online through Personal Bank |
|
|
15.2% |
69 |
| Total Respondents |
455 |
| (skipped this question) |
15 |
|
|
|
|
|
|
|
| 15. Have you used the City's online service, "Utility Bills Online"? |
|
|
|
|
|
Response Percent |
Response Total |
|
|
|
16.3% |
74 |
|
|
|
83.7% |
381 |
| Total Respondents |
455 |
| (skipped this question) |
15 |
|
|
|
|
|
|
|
| 16. If so, which of the online services did you use? (Please check all that apply) |
|
|
|
|
|
Response Percent |
Response Total |
|
|
Viewed Utility Bill |
|
|
56.8% |
42 |
|
|
Paid Utility Bill Online |
|
|
79.7% |
59 |
|
|
Signed-up for E-mail notifications of bill availability |
|
|
41.9% |
31 |
| Total Respondents |
74 |
| (skipped this question) |
396 |
|
|
|
|
|
|
|
| 17. Again, if you used the City's "Utility Bills Online", in terms of meeting your needs, how satisfied are you with the services offered? |
|
|
|
|
|
Response Percent |
Response Total |
|
|
|
52.1% |
38 |
|
|
|
39.7% |
29 |
|
|
|
5.5% |
4 |
|
|
|
1.4% |
1 |
|
|
|
1.4% |
1 |
| Total Respondents |
73 |
| (skipped this question) |
398 |
|
|
|
|
|
|
|
| 18. FOR QUESTIONS 18-21. Please rate the following services the City currently provides based on your experience over the past year. If you have not had any experience with a particular service, please indicate this by marking N/A: POLICE SERVICES |
|
|
|
|
Excellent |
Good |
Average |
Poor |
Very Poor |
N/A |
Response Average |
| Response to call for service |
|
|
21% (96) |
19% (88) |
6% (29) |
1% (5) |
1% (4) |
51% (231) |
1.80 |
| Enforcement of parking laws |
|
|
6% (26) |
15% (66) |
13% (57) |
2% (11) |
3% (15) |
61% (276) |
2.56 |
| Enforcement of traffic laws |
|
|
6% (29) |
22% (101) |
16% (74) |
5% (24) |
3% (15) |
46% (209) |
2.57 |
| Investigating and solving crimes |
|
|
5% (24) |
12% (52) |
8% (35) |
1% (6) |
1% (5) |
73% (326) |
2.31 |
| Crime prevention |
|
|
6% (27) |
22% (98) |
13% (60) |
1% (4) |
1% (4) |
57% (255) |
2.27 |
| Total Respondents |
452 |
| (skipped this question) |
18 |
|
|
|
|
|
|
|
| 19. Please rate the following services the City currently provides based on your experience over the past year. If you have not had any experience with a particular service, please indicate this by marking N/A: FIRE SERVICES |
|
|
|
|
Excellect |
Good |
Average |
Poor |
Very Poor |
N/A |
Response Total |
| Response time to fires |
|
|
7% (31) |
6% (27) |
1% (6) |
0% (0) |
0% (1) |
85% (383) |
448 |
| Provision of emergency medical services |
|
|
12% (52) |
6% (29) |
1% (5) |
0% (1) |
0% (0) |
81% (363) |
450 |
| Fire Prevention |
|
|
7% (33) |
8% (38) |
4% (16) |
0% (2) |
0% (0) |
80% (359) |
448 |
| Total Respondents |
448 |
| (skipped this question) |
22 |
|
|
|
|
|
|
|
| 20. Please rate the following services the City currently provides based on your experience over the past year. If you have not had any experience with a particular service, please indicate this by marking N/A: TRANSPORTATION SERVICES |
|
|
|
|
Excellent |
Good |
Average |
Poor |
Very Poor |
N/A |
Response Average |
| Maintenance of streets (free of bumps, cracks, and potholes) |
|
|
7% (34) |
35% (161) |
41% (185) |
10% (44) |
3% (15) |
3% (15) |
2.65 |
| Maintenance of sidewalks (free of cracks and trip hazards) |
|
|
7% (32) |
40% (179) |
33% (151) |
5% (24) |
2% (8) |
13% (57) |
2.48 |
| Snow and Ice removal |
|
|
24% (107) |
47% (213) |
20% (89) |
4% (20) |
2% (8) |
3% (15) |
2.11 |
| Traffic circulation (for trips across the Fox River) |
|
|
3% (12) |
15% (69) |
31% (139) |
27% (123) |
18% (82) |
6% (27) |
3.46 |
| Traffic circulation (for trips not crossing the Fox River) |
|
|
5% (23) |
32% (142) |
38% (172) |
13% (59) |
5% (23) |
7% (31) |
2.80 |
| Total Respondents |
452 |
| (skipped this question) |
18 |
|
|
|
|
|
|
|
| 21. Please rate the following services the City currently provides based on your experience over the past year. If you have not had any experience with a particular service, please indicate this by marking N/A: UTILITY SERVICES |
|
|
|
|
Excellent |
Good |
Average |
Poor |
Very Poor |
N/A |
Response Average |
| Quality of drinking water |
|
|
9% (43) |
41% (186) |
26% (119) |
15% (66) |
6% (27) |
3% (12) |
2.66 |
| Maintenance of storm water drainage system (flooding) |
|
|
11% (48) |
40% (183) |
19% (86) |
5% (23) |
2% (7) |
23% (105) |
2.30 |
| Response time to disruptions in electric service |
|
|
17% (75) |
36% (161) |
17% (76) |
4% (17) |
1% (4) |
26% (118) |
2.14 |
| Refuse services |
|
|
27% (122) |
50% (225) |
15% (70) |
1% (5) |
0% (1) |
7% (30) |
1.91 |
| Leaf collection |
|
|
18% (80) |
36% (163) |
13% (59) |
4% (19) |
1% (4) |
28% (128) |
2.09 |
| Total Respondents |
454 |
| (skipped this question) |
16 |
|
|
|
|
|
|
|
| 22. Please describe any experience you had over the past year with the following City departments. First, indicate if you received courteous service and second, if your concern was resolved. If you have not had any contact with a particular department, please leave blank. |
|
|
|
|
Yes |
No |
Response Total |
| City Administration / Mayor / Reception |
|
|
83% (70) |
17% (14) |
84 |
| Building and Zoning |
|
|
83% (96) |
17% (19) |
115 |
| Community Development |
|
|
65% (30) |
35% (16) |
46 |
| Economic Development |
|
|
53% (16) |
47% (14) |
30 |
| Engineering / Public Works |
|
|
85% (81) |
15% (14) |
95 |
| Finance |
|
|
55% (17) |
45% (14) |
31 |
| Fire / EMS |
|
|
74% (48) |
26% (17) |
65 |
| Police |
|
|
89% (112) |
11% (14) |
126 |
| Utility Billing |
|
|
90% (129) |
10% (14) |
143 |
|
|
Yes |
No |
Response Total |
| City Administration / Mayor / Reception |
|
|
85% (52) |
15% (9) |
61 |
| Building and Zoning |
|
|
81% (76) |
19% (18) |
94 |
| Community Development |
|
|
60% (18) |
40% (12) |
30 |
| Economic Development |
|
|
67% (10) |
33% (5) |
15 |
| Engineering / Public Works |
|
|
80% (63) |
20% (16) |
79 |
| Finance |
|
|
93% (14) |
7% (1) |
15 |
| Fire / EMS |
|
|
89% (34) |
11% (4) |
38 |
| Police |
|
|
80% (80) |
20% (20) |
100 |
| Utility Billing |
|
|
91% (103) |
9% (10) |
113 |
|
| Total Respondents |
278 |
| (skipped this question) |
192 |
|
|
|
|
| 23. What suggestions do you have for improving the quality of life in St. Charles? |
|
|
|
|
Total Respondents |
|
215 |
| (skipped this question) |
255 |
|
|
|
|
|
|
|
| 24. Overall, how would you rate the appearance of the following areas within City limits? |
|
|
|
|
Excellent |
Good |
Average |
Poor |
Very Poor |
Response Average |
| Main St. - Rt. 64 -- East (east of 7th Avenue) |
|
|
3% (15) |
31% (139) |
47% (209) |
15% (69) |
3% (15) |
2.84 |
| Main St. - Rt. 64 -- West (west of 7th Street) |
|
|
3% (15) |
30% (132) |
47% (211) |
17% (77) |
3% (12) |
2.86 |
| Main St. - Rt. 64 -- Downtown (between 7th St. and 7th Ave.) |
|
|
17% (78) |
52% (234) |
24% (109) |
5% (22) |
1% (4) |
2.19 |
| Kirk Road |
|
|
7% (29) |
46% (201) |
42% (186) |
4% (19) |
1% (3) |
2.47 |
| Randall Road |
|
|
5% (20) |
30% (133) |
35% (155) |
25% (110) |
5% (24) |
2.97 |
| Illinois St. (between 7th St. and 7th Ave.) |
|
|
5% (24) |
41% (179) |
46% (202) |
7% (29) |
1% (6) |
2.58 |
| Prairie St. (between Randall and Riverside) |
|
|
8% (34) |
46% (202) |
41% (181) |
5% (20) |
1% (3) |
2.45 |
| Downtown Riverfront |
|
|
20% (87) |
43% (190) |
29% (128) |
8% (34) |
2% (7) |
2.29 |
| Total Respondents |
445 |
| (skipped this question) |
25 |
|
|
|
|
|
|
|
| 25. In general, how would you describe the flow of traffic (i.e. the timing of traffic signals and your ability to make turns) in the following areas within City limits? |
|
|
|
|
Excellent |
Good |
Average |
Poor |
Very Poor |
Response Average |
| Main St. - Rt. 64 -- East (east of 7th Avenue) |
|
|
4% (20) |
23% (102) |
37% (167) |
26% (117) |
9% (42) |
3.13 |
| Main St. - Rt. 64 -- West (west of 7th Street) |
|
|
4% (19) |
29% (129) |
46% (204) |
17% (76) |
4% (19) |
2.88 |
| Main St. - Rt. 64 -- Downtown (between 7th St. and 7th Ave.) |
|
|
3% (14) |
21% (92) |
40% (177) |
27% (120) |
10% (43) |
3.19 |
| Kirk Road |
|
|
8% (33) |
52% (230) |
35% (152) |
4% (16) |
2% (9) |
2.40 |
| Randall Road |
|
|
5% (21) |
30% (132) |
38% (171) |
20% (88) |
8% (35) |
2.96 |
| Illinois St. (between 7th St. and 7th Ave.) |
|
|
5% (21) |
37% (164) |
48% (211) |
7% (30) |
4% (16) |
2.67 |
| Prairie St. (between Randall and Riverside) |
|
|
7% (32) |
43% (192) |
44% (194) |
4% (19) |
1% (5) |
2.49 |
| Total Respondents |
447 |
| (skipped this question) |
23 |
|
|
|
|
|
|
|
| 26. Although the City does not have full control over all roadways in St. Charles (i.e. state and county roads), are there any particular areas where you feel improvements could be made to enhance safety or improve traffic flow? |
|
|
|
|
Total Respondents |
|
228 |
| (skipped this question) |
242 |
|
|
|
|
|
|
|
| 27. Overall, how would you rate the following items, in terms of the neighborhood where you reside? |
|
|
|
|
Excellent |
Good |
Average |
Poor |
Very Poor |
Response Average |
| Upkeep of Property |
|
|
27% (119) |
54% (243) |
16% (73) |
3% (12) |
0% (1) |
1.96 |
| Safety / Security |
|
|
29% (129) |
53% (239) |
16% (70) |
2% (7) |
1% (4) |
1.93 |
| Ease of Walking |
|
|
31% (137) |
50% (224) |
14% (64) |
4% (17) |
1% (5) |
1.95 |
| Ease of Cycling |
|
|
25% (106) |
49% (210) |
20% (85) |
4% (17) |
2% (10) |
2.10 |
| Maintenance of Curbs |
|
|
21% (94) |
57% (254) |
20% (88) |
1% (6) |
1% (3) |
2.03 |
| Maintenance of Streets |
|
|
19% (85) |
57% (253) |
21% (95) |
2% (11) |
0% (2) |
2.09 |
| Maintenance of Sidewalks |
|
|
17% (76) |
54% (239) |
24% (104) |
4% (18) |
1% (4) |
2.17 |
| Maintenance of Trees |
|
|
22% (96) |
59% (261) |
16% (72) |
3% (15) |
0% (2) |
2.03 |
| Maintenance of Storm drains |
|
|
18% (82) |
54% (238) |
22% (97) |
4% (19) |
2% (8) |
2.17 |
| Total Respondents |
449 |
| (skipped this question) |
21 |
|
|
|
|
|
|
|
| 28. Do you feel the level of code enforcement (i.e. unkempt properties, parking on lawns, etc.) is adequately enforced? |
|
|
|
|
|
Response Percent |
Response Total |
|
|
|
7.1% |
32 |
|
|
|
44.2% |
199 |
|
|
|
33.6% |
151 |
|
|
|
11.1% |
50 |
|
|
|
4% |
18 |
| Total Respondents |
450 |
| (skipped this question) |
23 |
|
|
|
|
|
|
|
| 29. Do you believe the City is appropriately managing development to maintain community values? |
|
|
|
|
|
Response Percent |
Response Total |
|
|
|
5.1% |
23 |
|
|
|
48.8% |
218 |
|
|
|
26% |
116 |
|
|
|
15.4% |
69 |
|
|
|
4.7% |
21 |
| Total Respondents |
447 |
| (skipped this question) |
26 |
|
|
|
|
|
|
|
| 30. How satisfied are you with the City's efforts to attract appropriate commercial development? |
|
|
|
|
|
Response Percent |
Response Total |
|
|
|
5.4% |
24 |
|
|
|
36.5% |
163 |
|
|
|
35.1% |
157 |
|
|
|
17% |
76 |
|
|
|
6% |
27 |
| Total Respondents |
447 |
| (skipped this question) |
26 |
|
|
|
|
|
|
|
| 31. Please indicate your preference for the following types of development in St. Charles at this time: |
|
|
|
|
Greatly Needed |
Needed |
Neutral |
Not Needed |
Response Average |
| Single-family Homes |
|
|
8% (34) |
21% (94) |
37% (165) |
34% (148) |
2.97 |
| Multi-family Homes (Townhomes or Condos) |
|
|
3% (15) |
22% (97) |
33% (142) |
42% (182) |
3.13 |
| Retail Businesses |
|
|
18% (77) |
39% (168) |
26% (111) |
17% (74) |
2.42 |
| Industrial Businesses |
|
|
9% (40) |
28% (120) |
35% (154) |
28% (121) |
2.82 |
| Office Businesses |
|
|
10% (43) |
33% (142) |
39% (167) |
18% (77) |
2.65 |
| Total Respondents |
442 |
| (skipped this question) |
28 |
|
|
|
|
|
|
|
| 32. State law requires that every city with a population of more than 1,000 persons have at least 10% of their housing stock be affordable for middle-income households (this generally includes professions such as teachers, nurses, single-parent households, and senior citizens). The City of St. Charles currently satisfies this requirement, but due to economic forces, may not be in compliance as early as 2010. Given this information, do you agree that the City should take a pro-active approach to support and encourage the construction and retention of homes that are affordable to middle-income families? |
|
|
|
|
|
Response Percent |
Response Total |
|
|
|
29.1% |
129 |
|
|
|
34.9% |
155 |
|
|
|
19.8% |
88 |
|
|
|
8.8% |
39 |
|
|
|
7.4% |
33 |
| Total Respondents |
444 |
| (skipped this question) |
29 |
|
|
|
|
|
|
|
| 33. In general, where do you do most of your shopping (for items other than groceries)? Please rank the following locations from 1 to 8. (1 being where you shop most and 8 where you shop least) Each digit can only be used once. Place a “1” next to wherever you shop the most, a “2” next to your second choice, and so on. Remember, no two shopping locations should have the same ranking. |
|
|
|
|
|
Response Total |
Response Average |
|
|
|
1393 |
3.39 |
|
|
|
1711 |
4.16 |
|
|
|
2157 |
5.25 |
|
|
|
2166 |
5.27 |
|
|
|
2046 |
4.98 |
| |
|
Geneva Commons / Randall Road |
|
|
997 |
2.43 |
| |
|
South Elgin / Randall Road |
|
|
2166 |
5.27 |
|
|
|
2160 |
5.26 |
| Total Respondents |
408 |
| (skipped this question) |
62 |
|
|
|
|
|
|
|
| 34. How important is the City's goal to revitalize Downtown St. Charles? |
|
|
|
|
|
Response Percent |
Response Total |
|
|
|
37.1% |
166 |
|
|
|
46.8% |
209 |
|
|
|
9.2% |
41 |
|
|
|
3.4% |
15 |
|
|
|
3.6% |
16 |
| Total Respondents |
447 |
| (skipped this question) |
26 |
|
|
|
|
|
|
