Infrastructure Management

Floodplain Maps and Flooding Assistance
The Engineering Office maintains current FEMA maps and assists residents, contractors, realtors and engineers in determining whether a piece of property lies within a floodplain or not. FEMA maps are also available on-line. The Engineering Office also provides advice and assistance to residents experiencing flooding and drainage problems. Assistance requests can by made by phone, fax, in person (please call 377-4486 for an appointment) or by e-mail.

When flooding occurs, areas around and within your home can be very dangerous. Please consider the following safety tips:

    •  Turn off all electrical circuits at the main breaker/fuse panel. If this is not possible, disconnect all electrical appliances. Consideration should also be given to shutting off water and gas services.
   
    •  Do not walk through flowing water. Currents can be deceptive. Just six inches of water can flow fast enough to knock the average person off their feet.
   
    •  Thoroughly clean and disinfect all articles that got wet with floodwater. Floodwaters sometimes contain sewage, pesticides and other chemicals. When in doubt, throw them out.
   
    •  Do not drive through a flooded area. During a flood, more people drown in their cars than anywhere else.
   
    •  Be aware of and avoid downed power lines. Electric current will travel through water.


Traffic Management
Traffic congestion remains a top priority for residents of St. Charles, as evidenced by results of the Citizen Priority Survey. Although most of the congestion occurs on state and county routes, the City is concerned and involved in working with motorists and state and county agencies to resolve traffic problems.

Any observed problems with traffic signals in St. Charles should be reported to the Engineering Office. We will either dispatch our maintenance contractor or forward the concern to the appropriate state or county agency.

Problems, concerns or questions regarding signals or roadway conditions can be forwarded by phone, fax, in person or e-mail.


Utilities and Information
The Engineering Division maintains records of utility, drainage and street projects. Many times, these are in the form of the original subdivision and land development drawings. Any resident interested in utility, street or drainage information can contact the Engineering Office to see what is available. The general rule of thumb is that the older the subdivision/neighborhood, the more difficulty we will have finding reliable information. Requests can by made by phone, fax, in person or e-mail.

  Engineering Division
kdobbs@stcharlesil.gov
(630) 377-4486
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